ElectraMate Group is a specialist provider of technical services to homeowners, housing associations, registered charities, local authorities and businesses across the south of the U.K. Open vented thermal store repairs from the UK’s leading experts.

On the 17th of October 2008, Gledhill Water Storage Limited (the company that manufactured electric wet central heating and mains pressure domestic hot water supply systems such as the ElectraMate 2000) was subject to administrative proceedings. A winding-up order was issued on 19th October 2009 and after a name change to GWSL Limited, the company was dissolved on 2nd August 2013.

As a result, unfortunately, all Electramate Electric wet central heating and mains pressure domestic hot water supply systems produced by Gledhill Water Storage Limited are no longer covered by a manufacturer’s warranty.

ElectraMate Group is owned and operated by MK Electrical Group Limited an independent BoilerMate specialist that has no connections with Gledhill Water Storage Limited or any other Phoenix Company that has since been incorporated.

Open-vented thermal store repairs from the UK’s leading experts

Established in 2010, ElectraMate Group is regarded as one of the leading technical service providers, we’re customer-driven, offering high-quality total solutions via one contact point. This allows customers to better focus on their core activities.

ElectraMates are open-vented thermal stores, they do not require expensive safety valves and provide mains pressure hot water. ElectraMates are suitable for use with a gas or an oil boiler and the heating system can be either open-vented or sealed.

Like conventional hot water cylinders, a ElectraMate thermal store contains hot water, but here is where the similarity ends. Once filled with water, the ElectraMates water never changes. The water in the store is not the water you receive at the hot taps. Instead, this heated stored water passes through a plate heat exchanger and heats cold mains water. This allows the hot tap water to be delivered at full mains pressure and is one of the primary benefits of installing a thermal store instead of a conventional hot water cylinder.

ElectraMate Repair Specialists

Need a prompt, ElectraMate repair from a name you can trust? Choose ElectraMate Group, the UK’s leading independent ElectraMate warranty & repair specialist.

This is the UK’s Official website for all ElectraMate products, a subsidiary of MK Electrical Group Ltd, we offer aftercare sales and support, including self-help video guides, technical support, spare parts, and the official MK Electrical Group Ltd. repair service.

An important feature of any thermal store is that hot water can be supplied directly from the mains at conventional flow rates without the need for pressure relief safety valves or expansion vessels. This is achieved by passing the mains water through a plate heat exchanger.

The outlet temperature of the domestic hot water is maintained by either a Pump Speed Control (P.S.C.) board, which controls the speed of the pump which circulates the primary water from the store through the plate heat exchanger or via a blending valve. instead of a conventional hot water cylinder.

This allows the hot tap water to be delivered at full mains pressure and is one of the primary benefits of installing a thermal store instead of a conventional hot water cylinder.

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ElectraMate Group

Welcome to ElectraMate Group

Open-vented thermal store repairs from the UK’s leading experts

ElectraMate Repair Specialists

ElectraMate Thermal Store Repair Service

Customer support helpline is open 8.00 am until 5.30 pm Monday to Friday

Customer support helpline is open 8.00 am until 5.30 pm
Monday to Friday